1. Ensure all our customers can park
2. Ensure all customers are greeted
3. Ensure the telephone is promptly answered and correctly.
4. Ensure all used car pitch is correctly presented – all priced and prepared, flags flying, totems erected, POS displayed [numberplates etc.,] and all cars are on the internet.
5. Ensure our showroom display is CLASS LEADING.
6. Please ensure we have a great selection of new cars on display - ESSENTIAL. All must have the correct point of sale with correct pricing sheet and CO2 sheet.
7. Ensure your over-aged new car stock is in your showroom
8. Ensure everyone is spoken to
9. Offer a Test Drive every time
10. Get your Sales Manager/Business Manager/Sales Controller involved in EVERY enquiry
12. Have fun and make every enquiry count.