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Marshall Motor Group

More about our credit-broking services & our insurance distribution activities

Compliance V2 23.06.22

About us

Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 310503. Registered in England under company number 295579. Our registered office address is c/o Marshall Volkswagen Milton Keynes, Greyfriars Court, Milton Keynes, Buckinghamshire, MK10 0BN. Details of our permissions and trading names can be checked via the FCA register https://register.fca.org.uk/s

For further information on our regulatory arrangements in relation to offering and arranging finance and insurance, please refer to our List of Companies https://www.marshall.co.uk/site/companies/

How we arrange finance

Marshall Motor Group Limited is a credit-broker not a lender. We may receive a commission payment or other financial benefit from the lender for arranging finance for you. For further information on our commission arrangements please read our Finance Commission Disclosure Statement https://www.marshall.co.uk/fdcs

Marshall Motor Group Limited is not independent as we have pre-arranged contractual relationships with our lenders. We can introduce you to a limited number of lenders and finance products to assist you with your vehicle purchase. We act as agent of the lender, both when making this introduction and in the transaction. Our main relationships include the brand finance provider, Santander Consumer (UK) plc and Evolution Funding Ltd. We do not conduct a market appraisal and we do not choose from a panel of lenders.

We will only submit a finance application to a prospective lender with your consent and the information you provide to us must be accurate. The lender will carry out an affordability assessment and a credit check before making an offer of finance to you. Each finance application will leave a footprint on your credit file. Finance is never guaranteed and is always subject to status and affordability. Terms and conditions apply.

Please read all terms and conditions and other documentation that we provide to you carefully in order to decide whether what is being offered is suitable and meets your needs. You must be a UK resident and over 18.

How we offer and arrange insurance

All of our insurance products are optional, are not a condition of finance. We will provide you with certain documents as part of our sales process. We are unable to arrange GAP insurance for you during the first 24 hours due to regulatory restrictions. 

We only offer insurance products from a single insurance provider. We do not conduct a fair market analysis of the insurance market. We act as agent of insurance administrator (and/or the insurer) when offering and arranging insurance products under contractual arrangements. We may receive a commission payment or other financial benefit (the “payment”) from the insurance administrator (and/or the insurer) for arranging insurance for you. This payment is paid to us from your premium.

Please read all terms and conditions and other documentation that we provide to you carefully in order to confirm that you are eligible and the product offered is suitable and meets your needs. 

If you are unhappy

If you have a complaint about a finance or insurance product that we have offered and/or arranged for you then please see our complaints procedure or contact our Compliance Team by emailing compliance@marshall.co.uk

To understand how we collect, use and process your data please see our Privacy Notice https://www.marshall.co.uk/site/privacy-notice