Mercedes-Benz of Southampton
We are looking for a Sales Controller who is experienced in dealing with multi brands. You will need enough knowledge to appraise and value cars at all levels and manage a team of sales executives.
Selling the number of vehicles agreed with the Sales Manager whilst obtaining the best profit available within the dealerships programme. Ensuring the highest degree of customer satisfaction at all times in accordance with dealership sales policies to ensure future repeat sales. Using a planned sales presentation, to develop and use a customer follow up & prospect system. Handling all customer queries and complaints and ensure they are resolved to achieve customer and company requirements. Immediate communication of operational sales to all other sales executives and administration thus maintaining accurate stock availability information. Ensuring details of all vehicle transactions are accurately recorded and registered with sales administration office. Informing all customers of new developments and specifications for all vehicles. Maintaining adequate records of all sales activity on EnquiryMAX. Attending and preparing for weekly/monthly meetings. Ensuring Pre-Delivery inspections and any sanctioned repairs/servicing are carried out prior to delivery to customer. Reporting daily/monthly on agreed performance ratios, comparing actual with targeted performance.
You will be of a professional manner, highly presentable, and be driven to achieve results in this results driven business. You will have previous sales experience in a retail or environment. A flexible approach to work and people with the ability to adapt to a changing workplace is fundamental. I.T literacy is essential.
Competitive with bonus scheme and a company vehicle.
22 days paid holiday per annum plus bank holidays, auto enrolment to a workplace pension, staff discounts, and future opportunities to progress within the Group.
Peter Tubb, General Manager on 023 8061 9044 or forward a CV for his attention to Mercedes-Benz of Southampton, George Curl Way, Southampton International Airport, Southampton SO18 2RZ. Alternatively email him at firstname.lastname@example.org