Mercedes-Benz of Southampton

Sales Controller

We are looking for a Sales Controller who is experienced in dealing with multi brands. You will need enough knowledge to appraise and value cars at all levels and manage a team of sales executives.

Duties include:

  • Selling the number of vehicles agreed with the Sales Manager whilst obtaining the best profit available within the dealerships programme.
  • Ensuring the highest degree of customer satisfaction at all times in accordance with dealership sales policies to ensure future repeat sales.
  • Using a planned sales presentation, to develop and use a customer follow up & prospect system.
  • Handling all customer queries and complaints and ensure they are resolved to achieve customer and company requirements.
  • Immediate communication of operational sales to all other sales executives and administration thus maintaining accurate stock availability information.
  • Ensuring details of all vehicle transactions are accurately recorded and registered with sales administration office.
  • Informing all customers of new developments and specifications for all vehicles.
  • Maintaining adequate records of all sales activity on EnquiryMAX.
  • Attending and preparing for weekly/monthly meetings.
  • Ensuring Pre-Delivery inspections and any sanctioned repairs/servicing are carried out prior to delivery to customer.
  • Reporting daily/monthly on agreed performance ratios, comparing actual with targeted performance.

  • Person Specification
    You will be of a professional manner, highly presentable, and be driven to achieve results in this results driven business. You will have previous sales experience in a retail or environment. A flexible approach to work and people with the ability to adapt to a changing workplace is fundamental. I.T literacy is essential.

    Competitive with bonus scheme and a company vehicle.

    22 days paid holiday per annum plus bank holidays, auto enrolment to a workplace pension, staff discounts, and future opportunities to progress within the Group.

    Peter Tubb, General Manager on 023 8061 9044 or forward a CV for his attention to Mercedes-Benz of Southampton, George Curl Way, Southampton International Airport, Southampton SO18 2RZ. Alternatively email him at peter.tubb@marshall.co.uk