Centre:
Marshall Mercedes-Benz of Southampton

Position:
STAR Expert

Hours:
Full Time – 45 hours per week

Job overview and responsibilities:

  • To be friendly and approachable with an aim to make customers feel comfortable and welcome as they arrive in the business
  • To excite customers about the brand whilst capturing data on an ipad and promoting unique selling points of Mercedes-Benz ownership
  • Qualify the needs of a customer whilst directing them to the relevant member of staff
  • To provide a ‘hub’ of product knowledge in the showroom environment
  • To provide a unique customer support function on features and controls during the second handover of a customer’s new vehicle
  • Provide support at temporary off-site retail displays.

Person Spec:
You will be presentable, articulate, personable and should be extremely customer focused with good administration, IT and organisational skills. No motor trade experience required, retail experience desirable but not essential.

Salary:
Competitive

Benefits:
22 days paid holiday per annum, auto enrolment to a workplace pension, staff discounts, and future opportunities to progress within the Group.

Contact:

Gemma Rolf, Sales Manager on 023 8061 9044 or forward a CV for her attention to Mercedes-Benz of Southampton, George Curl Way, Southampton International Airport, Southampton SO18 2RZ. Alternatively email her at gemma.rolf@ridgeway.co.uk.