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SMART SUPPORT - PART OF FORDLIIVE

Wouldn’t it be good to know what lies ahead on the road? Our connected features help you to do the maintenance you need, at exactly the right moment. 

Using real-time Vehicle Health Status with Service Notifications to help you plan. And Vehicle Health Alerts to ensure that any emerging vehicle health issues are clearly understood, so the right actions can be taken.  



SMART SUPPORT FOR SMALL BUSINESS OWNERS VIA FORDPASS PRO​

FORDPASS PRO. THE BUSINESS APP FOR CONNECTED VEHICLES

Whether you work with one business vehicle or manage up to five, FordPass Pro gives you the tools you need to help keep them healthy, secure, and running smoothly.​

Keep on top of maintenance, with access to key vehicle health information helping you to reduce vehicle downtime.

CHECK YOUR VEHICLE HEALTH AT A GLANCE

Health Alerts bring any key issues to your attention with an early notification sent to your App when you need it. Receive alerts about: AdBlue, fuel and washer fluid levels, brake discs, tyre pressure, oil life. All key vehicle health information is shown in one place. Use the My Garage section of the app to switch between each of your vehicles to stay on top of their health. 


SMART SUPPORT FOR MEDIUM & LARGE FLEET CUSTOMERS WITH MORE THAN 5 VEHICLES VIA FORD TELEMATICS ESSENTIALS & FORD TELEMATICS

FORD TELEMATICS ESSENTIALS

Subscribe to complimentary Ford Telematics Essentials, providing Vehicle Health Status insights and Health Alerts. So, you can proactively manage the health of your fleet and reduce vehicle downtime. Available for Ford vehicles with an integrated FordPass Connect modem.

FORD TELEMATICS

Alternatively, you can enjoy a 3-month Free trial of our premium solution, Ford Telematics. In addition to Vehicle Health Status and Alerts it also offers; GPS Tracking, Fuel Monitoring and Driver Behaviour information. With these insights at your fingertips, you can optimise costs and maximise fleet productivity. Available for Ford vehicles with a FordPass Connect modem or other brands with a partner third-party Plug-in Device.



SMART DIAGNOSTICS - BETTER DATA DRIVES BETTER SERVICE

Our priority is to get you back on the road as quickly and efficiently as possible.

Through the power of connected vehicles our Transit Service Dealers are now able to view connected vehicle health data, before the Van arrives at the workshop. Just contact your dealer by phone and we give the best possible advice on scheduled maintenance, minimising customer cost.

Emergency Triage: We start our diagnosis on breakdowns urgently to ensure that appropriate actions can be taken to maintain customer mobility.

We expedite repair events by improved preparation before the vehicle arrives and greater diagnostic capability.



Contact us 

Marshall Ford Transit Centre
Cambridge

01223 663024

Marshall Ford Transit Centre
King's Lynn

01553 335854



Terms & Conditions

Imagery and information shown throughout this website may not reflect latest UK specifications, colours may vary, options and/or accessories may be featured at additional cost and locations and vehicles used may be outside of the UK.

Ford policy is one of continuous product development. The right is reserved to change specifications, colours of the models and items illustrated and described on this website at any time.

⁰ The identified dealer fitted accessories are carefully selected third party supplier branded accessories and may have different warranty conditions, the details of which can be obtained from your Ford Dealer.

Dealer fitted accessories are fitted after registration and could have an impact on your vehicle’s fuel consumption. The Combined Fuel Consumption and Combined CO2 Emissions (WLTP) figures do not include dealer fitted accessories.