Mercedes-Benz Approved Used Programme

The Mercedes-Benz Approved Used Programme goes beyond any other used car service. Not only do you have access to thousands of our most desirable models from our national Retailers, you also receive the complete assurance of Mercedes-Benz approval and 6 benefits exclusive to our programme. The concept is simple: buying an Approved Used Mercedes-Benz from an authorised Retailer guarantees the quality and customer satisfaction you would normally associate with buying a brand new Mercedes-Benz.

The benefits of a Mercedes-Benz Approved Used vehicle.​

  • Comprehensive multi-point checks 
    • Every Approved Used vehicle has been meticulously checked inside and out, under the bonnet and on the road by a specialist Mercedes-Benz technician. This is your guarantee that everything is in perfect working order and meets Mercedes-Benz standards. 
  • Vehicle history check 
    • We ensure every vehicle’s provenance – making sure it has no outstanding finance charges and is not registered as stolen or an insurance write-off. You will receive certification to confirm that the chassis and registration numbers are the same as those recorded by the DVLA1. 
  • Vehicle mileage check 
    • You can be sure of exactly how many miles an Approved Used Mercedes-Benz has covered. Every vehicle comes with confirmation that the recorded mileage is genuine1 . 
  • MOT test failure cover (for vehicles over 2 years old) 
    • MOT protection covers the cost of replacing, repairing or altering any covered parts, up to the purchase price of the vehicle, that cause the vehicle to fail its MOT2 . 
  • Vehicle handover 
    • Our handover process is just as comprehensive for our Approved Used cars as it is for new ones. Our sales staff will provide you with all the relevant certificates and ensure you know everything about your benefits under the Approved Used Programme. 
  • Unlimited mileage warranty 
    • Every Approved Used Mercedes-Benz comes with a guarantee of at least 12 months’ comprehensive unlimited mileage warranty3 . And, at any time your car is being repaired under warranty, we’ll also pay up to £100 per day (including VAT) towards the cost of a replacement vehicle.

12 months complimentary Roadside Assistance.

Mercedes-Benz Roadside Assistance is designed to keep you and your car out on the road and give you complete assurance 24/7, wherever you travel across the UK and Europe.

Your complimentary 12 month cover includes:

  • Accident assistance
    • In the event of an accident, we will ensure you are back on the road as soon as possible.
  • Minor mishaps
    • If you are unable to start your car due to a minor problem, such as lost keys or a puncture, rest assured we will have you on the move again as soon as possible.
  • Vandalism/attempted theft
    • If vandalism or attempted theft leaves you unable to drive your car, we will be there to help. Technical breakdown If you cannot start your car or go on with your journey for technical, legal or safety reasons, we will come out to you to get you back on your way. For Roadside Assistance contact: 00800 1 777 7777. From abroad or a mobile phone, please call +44 (0) 207 975 7077.