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We’re all doing things a bit differently these days and at Marshall Mercedes-Benz it’s no different. We’re focused on the safety of our customers and colleagues, taking all reasonable and possible precautions. At our nine retailer sites, we have measures in place so you can still visit our workshops whilst we follow additional hygiene and distancing procedures.
The very best care for your car
Mercedes-Benz store servicing combines unrivalled technical expertise with exceptional customer care, outstanding value, and complete peace of mind. Depending on the age or mileage of your Mercedes-Benz, your store will carry out an ‘A’ or a more comprehensive ‘B’ service. Either way, they’ll only change parts when they’re scheduled for replacement and will always give you written confirmation of the work carried out.
What's included in your service?
When our expert technicians inspect your vehicle, they provide you with a personalised film outlining your visual health check and the work required. This is otherwise known as StarView and rest reassured no work will be carried out without your approval.
Once approved, you will receive a quotation for a service made up of two parts: Routine Maintenance and Recommended Additional Items*. Routine Maintenance includes a full inspection plus those items needed at every service such as oil/filter change. A more thorough ‘B’ service will also involve elements such as a brake test and headlamp alignment.
Recommended Additional Items ensure your car operates to an optimum level and are determined by your vehicle’s age and mileage.
The flexible choice for when you want to get on with your day. With Drop&Go we can fit in with you with the minimum of fuss; drop off your Mercedes-Benz any time between 8-10am, leave the keys with us. We will have it ready to go again for you to collect any time from 4.30pm until we close.
Lounge by name, lounge by nature. Relax in one of our new and modern waiting areas designed to suit your needs perfectly. Enjoy our free WiFi, newspapers and TV. Plus, our Kids' Zone will keep even our smallest customers amused.
With our Drive option, we keep you mobile by providing you with a Mercedes-Benz loan car whilst we work on yours. We can greet you any time between 8-11am and get you on your way again in next to no time. We’ll have your car waiting for you when you return by 6pm.
Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 310503. Details of our permissions and trading names can be checked via the FCA register https://register.fca.org.uk/s/
All of the following companies are individually authorised and regulated by the Financial Conduct Authority with a Limited Permission for credit broking. Each company is a credit broker not a lender: Marshall North West Limited; Marshall of Ipswich Limited; Marshall of Peterborough Limited; Marshall of Scunthorpe Limited; and Silver Street Automotive Limited. All of the following companies are Appointed Representatives of Marshall Motor Group Limited for credit broking: Pentagon Limited; Ridgeway Garages (Newbury) Limited and S G Smith (Motors) Beckenham Limited.
We will receive a commission or other financial benefit from our lenders for arranging finance for you. For further information on our commission arrangements please see our Finance Commission Disclosure Statement
Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority to conduct insurance distribution as an ancillary insurance intermediary. All of the following companies are Appointed Representatives of Marshall Motor Group Limited for the purposes of insurance distribution: Marshall North West Limited; Marshall of Ipswich Limited; Marshall of Peterborough Limited; Marshall of Scunthorpe Limited; Pentagon Limited; Ridgeway Garages (Newbury) Limited; S G Smith (Motors) Beckenham Limited; and Silver Street Automotive Limited.
List of Companies for credit-broking and insurance distribution
More about our credit-broking services & our insurance distribution activities
Calls may be recorded for training, monitoring and quality purposes.
^4.3 average Google Reviews score across all Marshall stores – 01/01/2019>30/09/2024 – out of 49,819 independent reviews received. Individual store scores are available in the Contact Us sections.
