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You’ll receive proactive, individual support should a fault be detected, when your service is due, if you break down or have an accident. We offer the best solution for you and your BMW. Stay ahead and enjoy the benefits of BMW Service with Proactive Care.
Your checklist for Proactive Care services:
To enable us to contact you, please consent to the Privacy Policy in the vehicle, and communication from your BMW Service Partner or BMW AG. To make contact even easier, simply enable push notifications in the My BMW app.
Sensors in the vehicle detect service requirements or possible faults at an early stage and transmit them to BMW. We will then proactively contact you via the My BMW app, directly in the vehicle or via email. In urgent cases, you will receive a phone call.
Very busy people might occasionally forget their routine service. We will remind you! If a brake service is due, you'll receive a notification from us, so that you can arrange a service at your convenience. If you break down or are in an accident, you'll get fast, expert support from our BMW Roadside Assistance team.
We will contact you either via the My BMW app, by email or send a message directly to your vehicle. In urgent cases, you will receive a phone call.
We will suggest available dates and it is up to you to decide when you'd like to come for a service.
So, you've handed your vehicle over to the workshop? We'll keep you updated on the progress of the service and the resulting cost.
No time to drop off or pick up your vehicle? We'll take care of it - we'll pick it up from your home if you wish, and return it after servicing.
*Subject to availability. Participating Retailers only.
It's easy to get started in the world of BMW Service with Proactive Care. The My BMW app informs you when a service is due, the likely cost, and the progress of the service. Whether you want to check the status of the brake fluid or arrange a repair appointment online: the My BMW app is the digital link to your BMW and our services.
Have your vehicle's sensors reported that your brakes need a service? We will check the brake system, including brake discs, pads and brake fluid, and make sure that everything is repaired and in proper working order.
Our service promise in every situation: We are proactive and will be there for you in the event of an accident or breakdown. 24 hours a day, 365 days a year.
MARSHALL BMW BOURNEMOUTH
01202 983748
MARSHALL BMW GRIMSBY
01472 728348
MARSHALL BMW HAMPSHIRE
01256 441792
MARSHALL BMW SALISBURY
01722 622106
MARSHALL BMW SCUNTHORPE
01724 249661
Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 310503. Details of our permissions and trading names can be checked via the FCA register https://register.fca.org.uk/s/
All of the following companies are individually authorised and regulated by the Financial Conduct Authority with a Limited Permission for credit broking. Each company is a credit broker not a lender: Marshall North West Limited; Marshall of Ipswich Limited; Marshall of Peterborough Limited; Marshall of Scunthorpe Limited; and Silver Street Automotive Limited. All of the following companies are Appointed Representatives of Marshall Motor Group Limited for credit broking: Pentagon Limited; Ridgeway Garages (Newbury) Limited and S G Smith (Motors) Beckenham Limited.
We will receive a commission or other financial benefit from our lenders for arranging finance for you. For further information on our commission arrangements please see our Finance Commission Disclosure Statement
Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority to conduct insurance distribution as an ancillary insurance intermediary. All of the following companies are Appointed Representatives of Marshall Motor Group Limited for the purposes of insurance distribution: Marshall North West Limited; Marshall of Ipswich Limited; Marshall of Peterborough Limited; Marshall of Scunthorpe Limited; Pentagon Limited; Ridgeway Garages (Newbury) Limited; S G Smith (Motors) Beckenham Limited; and Silver Street Automotive Limited.
List of Companies for credit-broking and insurance distribution
More about our credit-broking services & our insurance distribution activities
Calls may be recorded for training, monitoring and quality purposes.
^4.3 average Google Reviews score across all Marshall stores – 01/01/2019>30/09/2024 – out of 49,819 independent reviews received. Individual store scores are available in the Contact Us sections.
