To ensure it leaves a Land Rover Retailer in the best possible condition, an eleven point customer promise is in place. This gives you absolute peace of mind and guarantees your vehicle delivers the most composed and capable drive possible. Every vehicle that wears the Land Rover badge is designed to be driven effortlessly on some of the world's most difficult terrain. This means our Approved programme has to go above and beyond to make sure all our vehicles continue to be up to this challenge no matter what you put them through.
A minimum 12 month Land Rover Approved Warranty
Designed specifically for Land Rovers. Work is only ever undertaken by Land Rover Trained Technicians using Genuine Parts, approved tools and diagnostic equipment. Nothing less. There are no limits to the number of claims that can be made, up to the vehicle purchase price, and the Warranty covers you for at least 12 months with no mileage restrictions. This is only available through an authorised Land Rover Retailer.
Land Rover Battery Electric and Plug in Hybrid vehicles also include the balance of Battery Warranty up to 8 years and 100,000 miles.
A minimum 12 months of 24/7 Roadside Assistance
Land Rover Assistance has been created to give you complete reassurance and should you ever need it, a truly seamless service. It covers eventualities from immobilisation due to breakdown or accident, to minor emergencies such as a puncture or lost keys. Your vehicle will be covered for the entire duration of the warranty period and operates 24 hours a day, every day of the year.Rest assured; should you need home start, onward travel arrangements, vehicle recovery or accommodation, they are all included.
165 Multi-Point Inspection
There is a stringent checklist of 165 inspection processes in place that ensures your vehicle is in optimum electrical and mechanical condition. Using the very latest technologies, tools and diagnostic equipment, our technicians carry out these checks with the utmost rigour. The inspection always includes paintwork, interior, a complete engine preparation,road test and a final inspection before the vehicle is personally signed off by the Land Rover technician. All vehicles must pass all 165 checks to become Land Rover Approved.
It takes a certain type of person to deliver the levels of professionalism, skill, and attention to detail that we expect. Any reconditioning work will be undertaken by Land Rover trained technicians using specific tools, diagnostic equipment and Land Rover Genuine Parts. We always work to the most exacting standards, which is why our Retailers should only ever undertake the work.
Independent Mileage and History check
The history of every vehicle is comprehensively checked using market leading independent research. All vehicles come with an Independently Verified Mileage and a Certified Ownership History to ensure that there is no finance outstanding on the vehicle and that it has not been stolen or written-off.This ensures that you drive away safe in the knowledge that your new Approved vehicle has a full history and delivers what you expect from it.
Vehicles undertake a road test during which our technicians look to assess the unique performance characteristics of of each vehicle. For instance, suspension, vibration, braking systems, engine performance, transmission and nine other specific areas are monitored to ensure the vehicle's optimum performance. By undertaking such rigorous testing, the quality of your Land Rover Approved Used vehicle can be guaranteed.
Part Exchange Service
To make buying your Approved car as straightforward as possible, all Land Rover Retailers provide a professional, expert part exchange service no matter what car you currently own. For a competitive price for your current car contact your Land Rover Retailer today.
Land Rover MOT Test Warranty
All Approved Used vehicles are provided with a MOT Test Warranty. When your vehicle is required to take its first or next MOT Test, your vehicle will be covered for the cost of repair, replacement and/or adjustment to covered components up to the value of £750, should the vehicle fail the MOT test (£50 excess payable).
Additional information can be found within the Land Rover Approved Warranty booklet.
30 day / 1000 mile Conditional Vehicle Exchange Agreement
You can be confident that all Approved cars meet the strictest quality standards. In the unlikely event that yours has a demonstrable fault that cannot be resolved to your satisfaction, within the first 30 days and the car has covered no more than 1,000 miles from the date of purchase, it will be replaced with one of a similar specification or a refund will be offered. Further information on the Conditional Exchange Agreement can be found in the later section.
Complimentary Half-Day Land Rover Experience
You may never need the full off-road capability of your Land Rover - but it's great to know how much you have in reserve! That's why we invite you to a complimentary half-day Land Rover Experience at one of our Experience Centres located throughout the UK.
Complimentary Seven Days Land Rover Drive Away Insurance
Land Rover complimentary seven days insurance takes away the hassle of arranging insurance before picking up your Approved Used vehicle. It also enables your Land Rover Retailer to tax your Approved vehicle immediately without having to wait for you to provide an insurance certificate. You will also receive a non-obligatory motor insurance quote for one year.Every Approved Used Land Rover also qualifies for a complimentary Excess Protect voucher worth up to £250. Excess Protect is valid for one year and reimburses you up to £250 for any excess payment made under your motor insurance policy, helping to alleviate the financial impact of a motor accident.Excess is the amount you have pre-agreed to pay your motor insurer before they will pay out, should you need to make a claim. For example, if your excess is £350, Excess Protect reduces the cost to you to just £100, irrespective of who you are insured by.Excess Protect also covers additional excess charges imposed by some insurers, typically £200, should you choose to have your vehicle repaired at a Land Rover approved bodyshop, not your insurer's recommended repairer.Following an accident, you must call Land Rover first before your motor insurer on 0330 100 0469 in order to have your excess charges reimbursed under Excess Protect. Please note that if you call your insurer first this policy will not be able to reimburse you.The specialist Land Rover team will take care of the insurance claim service for you and ensure your vehicle is repaired at a Land Rover approved bodyshop using genuine Land Rover parts. You will also have use of a free courtesy car for the duration of the repair.