Close X

MobiloVan roadside assistance

Free 24/7 roadside assistance for Mercedes-Benz Vans. Keep your business moving.

In the event of a breakdown or accident call MobiloVan anytime from the UK:

Call 00800 3 777 77 77or +44 (0) 207 660 9991

From mainland Europe:

Call +44 (0) 207 660 9991

MobiloVan 24HR Support

All of our Mercedes-Benz Vans come with MobiloVan, the free roadside assistance package. If you break down, have a collision or can’t start you van, call MobiloVan and a technician with an average response time of under 60 minutes will arrive in a van stocked with Mercedes-Benz GenuineParts. With an average roadside repair rate of over 80%, you’ll be moving again in no time.

We offer:

  • Free 24/7 support, for Mercedes-Benz van
  • Rapid response, within 60 minutes on average
  • Rapid repair, 80% of vans repaired roadside
  • Up to 30 years cover, from the date of registration, free for 3 year initially and renewed at each service if serviced by a Mercedes-Benz dealer

We’ll do everything we can to keep you moving. Our MobiloVan Promises:

1. We’ll do everything we can to get to you as fast as we can.

Our response time is less than 60 minutes on average.

2. We’ll do everything we can to fix your van at roadside.

On average 80% of vehicles are fixed at roadside.

3. If we can’t fix your van roadside, we’ll do everything we can to get you moving again.

Your van will have priority in our workshops and onwards transport will be arranged. Air or rail transport will be arranged of up to £340, including VAT, for passenger and driver. Overnight accommodation in hotel, including breakfast, for the duration of the repairs.

Wherever you are, you’re covered

MobiloVan covers you for breakdowns anywhere in the UK and across Europe. Call us on 00800 3777 7777 any time, day or night, and a fully trained Mercedes-Benz technician will attend, and where possible fix the issue at roadside. If they can’t repair in there and then, they’ll recover your vehicle to the nearest Mercedes-Benz approved workshop for repair, where you’ll be given a range of options to keep you on the road.

Our number one priority is always to get you and your business moving again.

Available when your vans are serviced with our Dealer Network *

​As long as your van’s last service was carried out by an authorised Mercedes-Benz Dealer, you’re covered by MobiloVan and can call us any time. You don’t need to have full Dealer History – if your van is used, or you’ve missed a service, you can re-qualify for MobiloVan cover at any time simply by using an authorised Dealer for your next service. *

Minor mishaps and driver error are also covered for the first three years*

​For three years after your vehicle is first registered, MobiloVan will cover you for using the wrong fuel or running out of fuel completely, losing your keys or locking them in the van, two or more flat tyres, being involved in a road traffic accident, vandalism and attempted theft.*

Contact us

Marshall Mercedes-Benz Truck & Van Andover

Unit 76 Scott CloseWalworth Industrial EstateAndoverHampshireSP10 5NU

Tel: 01264 252064

Marshall Mercedes-Benz Van Croydon

Unit 5 Beddington Cross, 136-138 Beddington Farm Road, Croydon, London, CR0 4XH

Tel: 0203 131 4625

Marshall Mercedes-Benz Truck & Van Fareham

Standard WayFareham Industrial ParkFarehamHampshirePO16 8XL

Tel: 01329 655075

Marshall Mercedes-Benz Truck & Van Southampton

Oyster House, Andes Road, Nursling Industrial Estate, Southampton, Hampshire, SO16 0YZ

Tel: 023 8008 5118

Terms & Conditions

*MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2o12. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at any Mercedes-Benz approved workshop and it will automatically be renewed until the next service is due. Term and conditions apply.

**Air / rail travel for onward and return journey of up to £340 inc VAT per person (driver and passengers) - cannot be combined with a replacement vehicle. ^Overnight accommodation / hotel including breakfast for the duration of the repairs up to a maximum of 3 working days up to £340 inc VAT per person (driver and passengers).