Nissan Roadside Assistance and Breakdown Cover

Whenever the unexpected happens on the road - whether it’s a breakdown or an accident - Nissan Assistance is ready to step in. Our support team operates around the clock, offering 24/7 help whenever you need it most. Every new Nissan includes pan‑European RAC Roadside Assistance for the full length of your manufacturer warranty, giving you confidence wherever your journey takes you.

From flat batteries to mechanical faults, our Roadside Assistance is designed to keep interruptions to a minimum and get you moving again swiftly.

And for added reassurance, each time your vehicle is serviced at a Nissan dealership, your complimentary RAC cover is extended for another year. To purchase your new policy separately, visit the RAC website.

When travelling in the UK

Call 0800 246 820

When travelling in Europe

Call +44 161 210 2409

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We’ll Make Sure You Keep Moving

If your Nissan stops due to a mechanical issue, an accidental mishap, or even something self‑induced—and it can’t be repaired at the roadside or completed on the same day at the dealership—Nissan European Roadside Assistance provides a range of added support to keep your journey on track.

Replacement Vehicle

Should your vehicle need more time in the workshop, we can arrange a temporary replacement for up to three working days, or until the repair is finished—whichever comes first.

Hotel Stay

If your breakdown happens more than 62 miles from home, we can arrange up to three nights of bed‑and‑breakfast accommodation in a three‑star hotel (or equivalent) while your vehicle is being repaired.

Repatriation

If the incident occurs abroad or over 310 miles from home within the same country, and your vehicle cannot be repaired within three working days of reaching the Nissan dealer, Nissan Assistance will organise transport for your vehicle, the driver, all passengers and their luggage back to your home dealership.*

Continue Your Journey

You and your passengers may choose to carry on with your trip using public transport. Options include:

• Taxi travel up to 62 miles
• First‑class rail or ferry travel
• Economy‑class flights when the train journey exceeds eight hours

The driver will also be covered for the return trip to collect the repaired vehicle.

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What Your Cover Includes

Your Nissan is protected no matter who’s behind the wheel, provided they have your permission and hold a valid driving license.

Roadside Assistance & Towing

Nearly all roadside issues can be resolved where you’ve stopped, thanks to our expert patrol teams.
If a repair can’t be completed on the spot, or your vehicle is immobilised after an accident, it will be recovered and taken either to your nearest home dealer (within 62 miles*) or the closest Nissan dealership for repair.

Please note that some European services may vary from those available in the UK.

EV Out‑of‑Charge Support

If your electric Nissan runs out of charge, our Pan‑European EV Roadside Assistance ensures you can continue your journey with as little disruption as possible. And just like with our standard cover, your EV is protected regardless of who’s driving—so long as they have your authorisation and the appropriate licence.

In the Event of an Accident

If you’re ever involved in an accident, Nissan Accident Support is here to help. We’ll provide guidance and reassurance throughout the process, helping you understand your options and keeping you informed every step of the way. Most insurance providers allow you to choose who repairs your vehicle, so our team can support you in selecting your repairer and ensure you have full oversight from start to finish.

Nissan Assistance Terms & Conditions

Nissan Assistance – Terms & Conditions

From the UK

Call Us on 0800 246 820

Elsewhere in Europe

Call Us on +44 191 335 2879

Connect Through the App

You can also reach us directly using your NissanConnect Services app.

Download from Apple App Store

Download from Google Play Store

SOS Emergency Button

If you’re unable to use your phone after an accident, your Nissan’s built‑in SOS button will automatically connect you with the emergency services through the vehicle’s integrated SIM.