Using the Website | Marshall Motor Group

Site Features FAQ

Searching cars, Contacting Marshall Motor Group, Issues and more...

Finding your ideal vehicle.

How long are your offers valid for?

As a rule, our New Car Offers run on a quarterly basis. More details of dates can be found within the Terms & Conditions for your chose offer.

Why can't I make a purchase online?

In order to guarantee you get the best vehicle for your lifestyle, we always suggest visiting your local dealership. Here, our highly skilled Advisors can confirm your needs and meet them with the best products available to you.Marshall Motor Group prides itself on its exceptional customer service and strive to ensure that all our customers have a great experience when they come to visit us.

Where is my local Marshall Dealership?

​Please visit our Locate Dealership page where our postcode checker will advise you of your closest location.

I’ve contacted my local dealer. How long will it take for them to reply?

A member of our team will contact you either today or latest by 10am tomorrow if your enquiry is sent out of hours.

How long are the ‘Sell Your Vehicle’ valuations valid for?

So long as you provide your follow-up email t any Marshall Motor Group Dealership, your ‘Sell You Vehicle’ valuations are valid for 7 days. Please note that our staff will need to evaluate your vehicle at one of our locations and, as such, all valuations and emails are not a contractual offer to buy your vehicle.

The car I want is not on your site. What now?​

Please contact your local dealership for your desired vehicle and our team will work with you to secure your choice or advise you of an alternative. All contact information can be found within our Locate Dealership page.

Using the Marshall Motor Group website

I have some feedback about the site. Who do I contact?

We are always looking to improve our services and website. Please tell us what we did right and any suggestions on how we could do things better by completing our Feedback Form.

Can I follow you on social media?

We’d love to see you join us over our various social media platforms. You can find us on Facebook, Twitter & YouTube.

Do you have a mailing list I can join?

We offer a Vehicle Alerts service that will let you know when your favourite vehicle is in stock. Please visit our Alert Form

Do you have an email address I can use to contact you directly?

So we can ensure your query reaches the appropriate team, please complete the Enquiry Form specific to your issue. You’ll find an enquiry button on every page of the site.

Where can I find Investor information?

All Investor information can be found on the our Marshall Motor Holdings plc site.