With Genesis you're in safe hands

The Genesis 5-Year Care Plan is about more than keeping your car in perfect order. It is about setting the standard for worry-free ownership. It is about a redefinition of expectation and miles of driving pleasure, safe in the knowledge that you are well looked after.

Tailored around you

Genesis Care Plan is designed to fit your vehicle, your lifestyle, and the way you drive. With flexible options based on milage and ownership duration.

Expert Care & Genuine Parts

Your Genesis will be serviced by Genesis-trained technicians using Genuine Genesis parts, following the manufacturer-recommended service scheduled for complete peace of mind.

Purchase a Genesis Care Plan

You can request a Genesis Care Plan quotation and purchase a plan by visiting a Genesis Retailer or contacting Genesis UK on 0800 804 8115. Simply provide your vehicle details, estimated annual mileage, and preferred plan duration to receive a personalised quote.

Complimentary My Genesis app

With My Genesis app you can access smart navigation features and safety system and vehicle reports. You can even control some functions (like air conditioning and pre-warming) directly from your smartphone.

Navigation Software

The world is constantly moving. Ensure you have the latest routes, points of interest and real-time data with complimentary updates to your navigation maps.

OTA Software Updates

The latest versions will be wirelessly transmitted to your Genesis and safely installed by software with Over-the-Air (OTA) updates. No need for you to set a reminder.

Help Is Always There, 24/7 Genesis Assistance

The Genesis Care Plan includes five years' assistance. For immediate help, call the number below; open everyday throughout Europe.

Call +44 (0)800 72 44 161²

Roadside assistance

For peace of mind, all new Genesis cars come with five years' roadside assistance. Should you need help, simply call and we will get you on your way as soon as possible.

Call 0800 8048 116²

Make an enquiry

Send us your enquiry and we’ll get back to you with the answers you need

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Contacting you and keeping you informed

We would like to keep you updated on products and services from Marshall Motor Group and our represented brands. Your details may also be shared with financial services and insurance companies. Further details are available in our Privacy Notice (as detailed below).
Personal details provided by you, such as your address, e-mail address and vehicle data will be processed and used for marketing communications (sales and aftersales) and will not be shared for marketing purposes beyond this. To make this possible, methods of data analysis are used (profiling) to ensure you receive customised marketing messages (such as special offers, service reminders etc).

To receive this information in the formats most convenient for you, please tick the relevant boxes below:

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Privacy Notice

How we use your personal information in Marshall Motor Group

Marshall Motor Group Limited takes your privacy seriously. We will only use your personal information to provide the products and services you have requested from us. We may need to share your details with third parties in order to provide our services to you. Our full Privacy Notice is published on our website https://www.marshall.co.uk/privacy-notice/ and is also available on request.

Find your nearest store Store Finder

Location	Telephone Number
Genesis Kent	01233 364938
Genesis Gatwick	01293 832832

Terms and Conditions

1 Check with nearest Genesis Studio or Retail Partner.

2 Additional charges may apply when calling from a mobile network or from abroad.

Registered Office c/o Marshall Volkswagen Milton Keynes, Greyfriars Court, Milton Keynes, Buckinghamshire, MK10 0BN.

Registered in England Number 00295579 | VAT Reg. No: 213209019

Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 310503. Details of our permissions and trading names can be checked via the FCA register https://register.fca.org.uk/s/
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