Activate We Connect

We Connect allows you to drive smarter. We Connect learns your personal preferences to ensure every journey is made in total comfort.

View instructions on activating and using the online services in your vehicle here.

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A connected car in a few simple steps

Please note that a Volkswagen ID user account and a separate contract with Volkswagen AG are required for full use of the functionalities.

1. Download the free We Connect app for your smartphone. Depending on your operating system, you will find the We Connect app for Android or iOS in the App Store or Google Play Store.

2. Log into the app with your Volkswagen ID. If you have not yet set up a Volkswagen ID, the app will take you step by step through the registration process.

3. Add your Volkswagen using the vehicle identification number (VIN). You can find the VIN in your registration papers and behind the windscreen of your vehicle.

4. To complete the activation process, follow the instructions shown in the app. And use smart services to put your digital day-to-day in the fast lane.

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Download via App Store

Download via Play Store

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Terms & Conditions

1.To use the We Connect services, you need a Volkswagen ID user account and to log in to We Connect with your username and password. A separate We Connect or We Connect Plus contract must also be concluded online with Volkswagen AG. For We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.myvolkswagen.net or via the “Volkswagen We Connect” app (available in the App Store and Google Play Store) and use the services for the full duration of the agreed free period. The use of We Connect mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the “Streaming & Internet” services and individual in-car apps. For the use of the “Streaming & Internet” services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. You can find information on conditions, prices and supported countries at https://vw.cubictelecom.com. Alternatively, you can use the Internet Radio and Media Streaming with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider are required to use the free We Connect app. The availability of the individual We Connect and We Connect Plus services described in the packages may differ between countries and depends on both the vehicle and its equipment. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. You can find more details at www.connect.volkswagen-we.com and your Volkswagen retailer. For information on mobile data charges, please consult your mobile data provider.

All prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price (includes VAT, VED, Delivery to retailer, number plates and first registration fee). Volkswagen may change RRPs at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any RRP displaying correctly on our materials. The vehicle specification shown on the website may vary as Volkswagen UK review the model range line up throughout the year. Please ensure that you clarify the exact vehicle specification and prices with your Volkswagen Retailer at point of order. 

For fuel consumption and CO2 information for vehicles, view values in the price list or the configurator.

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