Volkswagen Service Booking

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Service Promise

At Volkswagen, we want you to feel confident about the quality of service you'll receive - every time you visit us. That's why together with our network of Volkswagen Authorised Repairers we've devised the 'VolkswagenService Promise'; 5 promises designed to help you manage the cost of motoring and making your life easier. Participating retailers only.

1. We are the Volkswagen Experts
Our Experts know the latest Volkswagen software inside out. They use bespoke tools and equipment, and all work is covered with a 2-year parts and 1-year labour warranty.

2. Marshall Price Promise
We always aim to be competitive and offer our customers great value and outstanding service. If you can get the same service within a 50-mile radius, please tell us and we'll not only aim to match the price but also beat it.

3. We’ll show you any work required by video
If an Expert identifies an issue, we’ll show you what it is via video before we put it right.

4. We’ll keep your car software up to date

Experts can update the software in your car so you enjoy the best performance and driving dynamics.