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At Volkswagen, we want you to feel confident about the quality of service you'll receive - every time you visit us. That's why together with our network of Volkswagen Authorised Repairers we've devised the 'VolkswagenService Promise'; 4 promises designed to help you manage the cost of motoring and making your life easier. Participating retailers only.
1. We are the Volkswagen Experts
Our Experts know the latest Volkswagen software inside out. They use bespoke tools and equipment, and all work is covered with a 2-year parts and 1-year labour warranty.
2. Marshall Price Promise
We always aim to be competitive and offer our customers great value and outstanding service. If you can get the same service within a 50-mile radius, please tell us and we'll not only aim to match the price but also beat it.
3. We’ll show you any work required by video
If an Expert identifies an issue, we’ll show you what it is via video before we put it right.
4. We’ll keep your car software up to date
Experts can update the software in your car so you enjoy the best performance and driving dynamics.
Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 310503. Details of our permissions and trading names can be checked via the FCA register https://register.fca.org.uk/s/
All of the following companies are individually authorised and regulated by the Financial Conduct Authority with a Limited Permission for credit broking. Each company is a credit broker not a lender: Marshall North West Limited; Marshall of Ipswich Limited; Marshall of Peterborough Limited; Marshall of Scunthorpe Limited; and Silver Street Automotive Limited. All of the following companies are Appointed Representatives of Marshall Motor Group Limited for credit broking: Pentagon Limited; Ridgeway Garages (Newbury) Limited and S G Smith (Motors) Beckenham Limited.
We will receive a commission or other financial benefit from our lenders for arranging finance for you. For further information on our commission arrangements please see our Finance Commission Disclosure Statement
Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority to conduct insurance distribution as an ancillary insurance intermediary. All of the following companies are Appointed Representatives of Marshall Motor Group Limited for the purposes of insurance distribution: Marshall North West Limited; Marshall of Ipswich Limited; Marshall of Peterborough Limited; Marshall of Scunthorpe Limited; Pentagon Limited; Ridgeway Garages (Newbury) Limited; S G Smith (Motors) Beckenham Limited; and Silver Street Automotive Limited.
List of Companies for credit-broking and insurance distribution
More about our credit-broking services & our insurance distribution activities
Calls may be recorded for training, monitoring and quality purposes.
^4.3 average Google Reviews score across all Marshall stores – 01/01/2019>30/09/2024 – out of 49,819 independent reviews received. Individual store scores are available in the Contact Us sections.
