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Warranties

At Marshall Volkswagen Aylesbury, Barnstaple, Bridgwater, Coulsdon, Gatwick, Harlow, Horsham, Letchworth, Loughton, Milton Keynes, Newbury, Oxford (Kidlington), Reading, Scunthorpe, South Oxford (Milton Gate), St Albans & Taunton.

The pleasure of driving your Volkswagen would not be complete without the peace of knowing your purchase is safe. That's why we offer a selection of warranties to suit your needs - depending on the age or mileage of your car. Isn't it nice to know that some things in life are guaranteed?



New car warranty

Designed to be worry-free. We go to great lengths to ensure that you're happy with your purchase.

That's why when you buy a new passenger car from an authorised Volkswagenretailer in the UK we'll provide a comprehensive warranty to cover you against defects and repairs for the first three years. This is made up of:

  • A 2-year unlimited mileage manufacturers warranty
  • A further 1 year / 60,000 miles (whichever is soonest) warranty

This means you're covered for a total of 3 years or up to 60,000 miles, whichever comes first. Exclusions apply throughout, so please read our Terms and Conditions.

Enquire now



Extended warranty¹

Continued protection, years down the road. If your existing warranty is about to expire, or if you haven’t already got a warranty in place, an Extended Warranty with a range of cover options could ensure your peace of mind. You can purchase an Extended Warranty from as little as £140* per year.

With Volkswagen Extended Warranty, all warranty repairs are completed in a Volkswagen Approved Repairer by Volkswagen Trained Technicians, using only Volkswagen Approved Parts. Should you need to make a claim on your Volkswagen Extended Warranty simply take your vehicle and Confirmation of Cover to your nearest Marshall Volkswagen Approved Repairer.

To find out more about what is covered, please refer to the below Volkswagen Extended Warranty Cover Booklets or get in touch today.

Volkswagen Extended Warranty Cover Booklet

For policies starting from 2nd January 2024

Download booklet

Volkswagen Extended Warranty Cover Booklet

For policies with a start date between 1st January 2022 and 1st January 2024

Download booklet



Exceeding your mileage on your original warranty

Going that extra mile for you. Is your car likely to exceed 60,000 miles in the last year of its original 3-year warranty?

There's no need to worry about running out of cover. Simply buy a Volkswagen Extended Warranty and you can enjoy warranty cover for a further year.

Don't forget to register whilst you are still within a warranty period to ensure continuous cover.¹

Enquire now



Used car warranty

The minimum 2 year warranty that you receive as part of the Approved Used car programme provides real peace of mind. All Approved Used Volkswagens come with a warranty2, so whatever your budget, you can relax in the knowledge that you are covered.

With All Components warranty, you are covered for the costs (limited to parts and labour inclusive of VAT up to the maximum claim limit) of repairing or replacing the covered components below that have suffered sudden electrical or mechanical failure occurring within the area of cover and during the period of cover.

Electrical and mechanical failure includes failure due to wear and tear for the first 100,000 miles from first registration under the warranty section of this cover, damage by water ingress and consequential failure, limited to £5,000 per claim inclusive of VAT for the latter.

For full details of what our Used Car warranty covers, please download the Approved Used Warranty Handbook or get in touch.



Electric car high voltage battery warranty

When you buy a car, you want to know that it’s built to go the distance. At Volkswagen, we’re so confident in the quality of our engineering that all of our electric cars come with an eight years or 100,000 miles/160,000km high voltage battery warranty (whichever is soonest) on all material or manufacturing defects. The warranty applies to all pure electric cars (ID.3, ID.4, ID.5 and ID.7).

Gradual reduction in high voltage battery capacity over time is integral to the nature of the component, and does not represent a defect under the terms of this guarantee, as long as the reduction in capacity does not fall below 70% of the vehicle’s battery capacity at first registration (as measured by a Volkswagen authorised repairer).

With the exception of the warranty term, all warranty conditions stipulated by the Volkswagenretailer selling the vehicle (prerequisites, criteria for freedom from defects, exclusions, settlement of claims, entry into force and start of extended warranty term, scope of application etc.) also apply to the high voltage battery. Additional electric car warranties: All of our electric cars have a 3-year/60,000 miles warranty (whichever is soonest), for defects and repairs, a 3-year paintwork warranty and a 12-year body protection warranty.

Exclusions apply throughout, so please read our Terms and Conditions and get in touch today



All-in warranty

When you purchase All-in from Volkswagen3, you’ll get up to two year’s Warranty provided by Volkswagen UK and administered by VolkswagenFinancialServices. This Warranty has been designed to cover the costs of repairing or replacing the covered components that have suffered a sudden electrical or mechanical failure during the period of cover (excludes no-claim period). Further details are available in the terms and conditions.

If your vehicle’s previous Volkswagen UK or VolkswagenFinancialServices warranty expired over 30 days ago, then you won’t be able to claim in the first 30 days of your All-in Warranty (a “no-claim period”). Effectively, you’ll have 23 months where you can make a claim on your warranty.

The All-in Warranty does not cover any vehicle already covered under any other guarantee, insurance, warranty and/or gesture of goodwill.

Learn more



Click, call or visit us today to find out more about our warranty options.

MARSHALL VOLKSWAGEN AYLESBURY
01296 752873

MARSHALL VOLKSWAGEN BARNSTAPLE
01271 355016

MARSHALL VOLKSWAGEN BRIDGWATER
01278 401805

MARSHALL VOLKSWAGEN COULSDON
0208 1080152

MARSHALL VOLKSWAGEN GATWICK
01293 832936

MARSHALL VOLKSWAGEN HARLOW
01279 945246

MARSHALL VOLKSWAGEN HORSHAM
01403 618398

MARSHALL VOLKSWAGEN KIDLINGTON
01865 566118

MARSHALL VOLKSWAGEN LETCHWORTH
01462 503177

MARSHALL VOLKSWAGEN LOUGHTON
020 3613 8328

MARSHALL VOLKSWAGEN MILTON KEYNES
01908 448374

MARSHALL VOLKSWAGEN NEWBURY
01635 592045

MARSHALL VOLKSWAGEN READING
0118 914 4565

MARSHALL VOLKSWAGEN SCUNTHORPE
01724 249598

MARSHALL VOLKSWAGEN SOUTH OXFORD
01235 313236

MARSHALL VOLKSWAGEN ST. ALBANS
01727 611207

MARSHALL VOLKSWAGEN TAUNTON
01823 230495

MARSHALL VOLKSWAGEN TUNBRIDGE WELLS
01892 621923



Important information :

*Based on a customer driving a Volkswagen with less than 60,000 miles and an engine size of 1.4L or below, choosing Named Component Cover with an excess of £250, to cover them for driving less than 10,000 miles, within 30 days of their existing warranty expiring. Subject to eligibility criteria. Prices are inclusive of Insurance Premium Tax.

1. Volkswagen Financial Services is a trading name of Volkswagen Financial Services (UK) Limited. Volkswagen Extended Warranty is sold and administered by Lawshield UK Limited and underwritten by AWP P&C SA. Terms, conditions, and eligibility criteria apply.

2. Valid for vehicles up to 100,000 miles at point of activation. MOT Cover is up to 2 years and is underwritten by UK General Insurance Ltd on behalf of Watford Insurance Company Europe Limited and administered by Lawshield UK Limited.

3. Valid for vehicles aged 3 to 6 years, with a 2.0L engine or less and under 100,000 miles at activation. Terms, eligibility criteria and exclusions apply. Valid MOT required. Excludes electric vehicles and vehicles with an existing service plan. Vehicles that have been out of a warranty (that has been provided by Volkswagen UK or Volkswagen Financial Services) for more than 30 days will have a no-claim period of 30 days at the start of their policy. The All-in Warranty does not cover any vehicle already covered under any other guarantee, insurance, warranty and/or gesture of goodwill. Volkswagen Financial Services.

^If you are selecting a Volkswagen ID.3, ID.4, ID.5 or ID.7 then prices shown are the MDP (Manufacturer's Direct Price). This is the price set by Volkswagen which you pay for the vehicle. Volkswagen ID vehicles are sold by Volkswagen UK, a trading division of Volkswagen Group United Kingdom Limited (please note that you will need to visit an authorised Volkswagen Retailer (acting as agent for Volkswagen UK) to order, purchase and take delivery of your Volkswagen ID vehicle). The MDP includes delivery to an authorised Volkswagen Retailer (acting as agent for Volkswagen UK), number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%). You can find out more about the Volkswagen model for selling ID vehicles by clicking https://www.volkswagen.co.uk/en/legal/mdp-explained.html

If you are selecting any other Volkswagen vehicle (excluding the Volkswagen ID.3, ID.4, ID.5 and ID.7) then prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price. Actual prices are set by Volkswagen authorised retailers in their sole discretion – always obtain these prices from your chosen Volkswagen Retailer. Recommended On-The-Road (OTR) retail prices include: delivery charge, number plates, new vehicle registration fee, the first year's Vehicle Excise Duty and VAT (calculated at 20%).

Every effort has been made to ensure the accuracy of the information above. Prices are taken from the Volkswagen website - this website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed may be incorrectly priced. Volkswagen may change prices at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any price displaying correctly on our materials and it is always possible that, despite our best efforts, some vehicles may be incorrectly priced. Always check prices with your local retailer.

For fuel consumption and CO2 information for vehicles, visit www.volkswagen.co.uk

Please be advised we may not be able to provide valuations for vehicles which are outside certain age or mileage ranges, specialist or customised, or not registered in the UK. The actual sale price is dependent on a number of additional factors, which you can discuss further with your retailer. T&Cs will apply.