Social Media Community Guidelines

Version: 1.1
Reviewed: 10 October 2024

Welcome to the Marshall Motor Group social media community! We are excited to have you here and we want to make sure that everyone has a positive and enjoyable experience. To help ensure that, we have established some simple community guidelines. Please take a moment to read and understand these guidelines before participating in our community.

Scope

These guidelines apply to all users of our social media channels, including both members of the public and employees of our company. They apply to all content that is posted on our social media channels, including text, images, videos, and links.

Responsibilities

All users of our social media channels are responsible for their own behaviour. We ask that you be respectful of others and their opinions, and that you avoid posting anything that is offensive, harmful, or illegal.

Suggested Guidelines

Users should not:

• Post anything that is false, misleading, or defamatory.
• Post anything that is confidential or proprietary to our company.
• Post anything that is discriminatory, offensive, or harassing.
• Post anything that could be construed as an endorsement of our products or services.
• Represent themselves as speaking on behalf of our company unless they are authorised to do so.
• Respond to customer enquiries or complaints on social media unless they are authorised to do so.

We reserve the right to hide/remove any content that violates these guidelines, and we may take further action, such as banning users, if necessary.

Conclusion

We want our social media community to be a place where people can come together to share ideas, learn from each other, and have fun. By following these guidelines, we can help to ensure that our community is a positive and productive space for everyone.

Additional Information

If you have any questions about these guidelines, please feel free to contact us via social@marshall.co.uk.