MINI TELESERVICES

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Wherever you are, we’re right by your side. MINI Teleservices consists of a range of features, all of which are geared to making life as convenient as possible - from doing the remembering of service appointments for you, to transferring vital data to your appointed MINI Retailer to make service visits effortlessly simple. Teleservices is a standard feature on all new MINI Hatch and Clubman models from March 2016 and Convertible models from July 2016.

MINI Teleservices works alongside MINI ConnectedDrive, to provide you with effective and continuous care throughout your MINI ownership.

The next oil change, vehicle check, new brake pads; these are all appointments you no longer need to think about. Just lean back and relax – your MINI knows when it needs a specific service and transfers the relevant service data to MINI fully automatically and according to your vehicle's requirements. Your MINI Service Partner of choice can then conveniently access the data and contact you without delay. With MINI Teleservices and MINI ConnectedDrive you’re free to do what you really want to.

MINI Teleservices never rests. Thanks to the built-in SIM card, MINI Teleservices has intelligent features such as:

AUTOMATIC TELESERVICE CALL.

As soon as a service is needed, your MINI’s service related data will be transmitted to your preferred MINI Retailer via Automatic Teleservice Call. Your MINI Retailer will retrieve this data, analyse it and contact you to arrange a service or maintenance appointment. This means your MINI store will be better prepared for your visit by pre-ordering any parts which may be required.

BATTERY GUARD.

If the charge level of your MINI’s battery drops below a critical level, the MINI Teleservice Battery Guard will become active. If the reason for activation can be attributed to a technical fault, your MINI Retailer will be notified immediately and will contact you to arrange an appointment.​​

BREAKDOWN CALL.

If your MINI happens to run into Technical difficulties, the MINI Teleservice Breakdown Call function allows you to contact Roadside Assistance directly from your car. Once contact is made with a Roadside Assistance Agent, detailed technical data is sent directly from your car to allow a quick and accurate remote diagnosis.

If you’re not yet signed up to Teleservices which allows us to see when your MINI is due a service or MOT or would like to change your preferred Service Partner to a Marshall MINI Retailer, simply click the button below to complete the online service provider form.

TELESERVICES FORM

Whatever happens, you’re in good hands − with MINI Teleservices from MINI ConnectedDrive.

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MARSHALL MINI BOURNEMOUTH

01202 065083 ​​

MARSHALL MINI
GRIMSBY

01472 728494 ​​

MARSHALL MINI
HAMPSHIRE

01256 442653 ​​

MARSHALL MINI
SALISBURY

​01722 622124 ​

MARSHALL MINI SCUNTHORPE

01724 249472

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