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IMPORTANT ANNOUNCEMENT
REGARDING MARSHALL HYUNDAI HEREFORD

Further to a strategic review of Marshall Motor Group’s Hyundai representation in Herefordshire, effective Friday 28 August 2026, Marshall Hyundai Hereford will close.

Marshall Hyundai stores in Ashford, Canterbury, Gatwick, Gloucester, Maidstone and Worcester are unaffected. You can find their contact details, new car offers and approved used car listings at https://www.marshall.co.uk/hyundai

From Saturday 29 August, for your Hyundai New, Used & Motability Sales and Servicing/Warranty/MOT/Repair requirements, contact:

Marshall Hyundai Worcester, Everoak Industrial Estate, Bromyard Road, Worcester WR2 5HP
Tel: 01905 641600
Web: https://www.marshall.co.uk/hyundai/contact-us/worcester/

Marshall Hyundai Gloucester, 117 Bristol Road, Gloucester GL1 5SW.
Tel: 01452 312332
Web: https://www.marshall.co.uk/hyundai/contact-us/gloucester/

We would like to take this opportunity to thank you for your business and loyal support and look forward to welcoming you to our other Marshall Hyundai stores.

SERVICE PLANS
If you have a valid Marshall Service Plan – the plans will still be honoured at all Marshall Motor Group stores. See www.marshall.co.uk/contact-us

If you have a valid Hyundai Service Plan - the plans can be used at all Hyundai network retailers.

WARRANTY
If you have a valid Marshall Warranty - the warranty is covered at all Marshall Motor Group stores.

If you have a valid Hyundai Manufacturer’s Warranty - the warranty is covered at all Hyundai network retailers.

Also, please refer to our "Frequently Asked Questions".

Once again, thank you for your business and we look forward to welcoming you to one of our other Marshall Hyundai stores across the UK.

Regards

Stephen Trowell
Franchise Director
Marshall Hyundai



FREQUENTLY ASKED QUESTIONS

I purchased my vehicle on finance; will the closure impact my finance agreement?

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Your finance agreement will not be impacted by any closures. Your finance agreement is between you and the finance provider, as detailed on your finance agreement when you purchased your vehicle. You should continue to make your monthly payments as normal. If your finance agreement is no longer suitable to your personal requirements and you need to discuss your options, please refer to the contact details on your vehicle finance agreement.

I recently sold my vehicle to you and am awaiting payment. What happens now?

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If you recently sold your car to us, your payment will still be processed and paid in the usual way.

I purchased a service plan from Marshall. What happens to this now?

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Your service plan can still be used at any Marshall store. See > www.marshall.co.uk/contact-us

I purchased Alloy wheel repair insurance when I purchased my vehicle. Where do I go to make a claim?

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Please refer to your policy documentation from Car Care Plan Limited, the provider for Alloy wheel repair insurance, regarding how to make a claim or contact their administration and claims helpline on 0344 573 8129.

I purchased Cosmetic repair insurance when I purchased my vehicle. Where do I go to make a claim?

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Please refer to your policy documentation from Car Care Plan Limited, our provider for Cosmetic repair insurance, regarding how to make a claim or contact their administration and claims helpline on 0344 573 8187.

I purchased Tyre Insurance when I purchased my vehicle. Where do I go to make a claim?

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Please refer to your policy documentation from Car Care Plan Limited, the provider for Tyre insurance, regarding how to make a claim or contact their administration and claims helpline on 0344 573 9271.

I purchased Marshall Warranty when I purchased my vehicle. Where do I go to make a claim?

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Please refer to your policy documentation from Car Care Plan Limited, the provider for Marshall Warranty, regarding how to make a claim or contact their administration and claims helpline on 0344 573 8005.

I purchased Autotrust Asset Protection when I purchased my vehicle. Where do I go to make a claim?

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Please refer to your policy documentation from Car Care Plan Limited, the provider for Autotrust Asset Protection, regarding how to make a claim or contact their administration and claims helpline on 0344 573 8069.

I purchased Autoglym Lifeshine when I purchased my vehicle. Where do I go to make a claim?

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Please refer to your Guarantee Certificate from Autoglym Lifeshine regarding how to make a claim or contact the Customer Care team on 01462 677 766 / lifeshine@autoglym.com and quoting your guarantee number.

I need to arrange a service and / or MOT for my car. Where should I go?

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Unfortunately, from Friday 28 August we are no longer able to accommodate bookings and appointments at our Hereford workshop. You can book the work needed at Marshall Hyundai stores in Ashford, Canterbury, Gatwick, Gloucester, Maidstone and Worcester.

Book your Hyundai Service / Repair / MOT here > https://www.marshall.co.uk/hyundai/service/

We can also accommodate all makes and models MOT and Service requirements through our sister company’s cinchServicing programme.

See https://www.cinch.co.uk/car-care/servicing for details.

I have an ongoing concern with the store which you’re closing – who can I contact?

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Please email us at hyundai@marshall.co.uk with full details and your contact information.

I’m looking to sell my vehicle. How can I arrange this?

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We’re always looking to source good quality, used cars for our stores. See > https://www.marshall.co.uk/hyundai/sell-your-vehicle/​ to arrange an online valuation. Alternatively, feel free to drop into any of our stores.

I’m looking to buy a New or Approved Hyundai, where can I go?

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For Hyundai New Sales - please get in touch / view latest offers > https://www.marshall.co.uk/hyundai/new-car-offers/

For Hyundai Approved Used Sales, see > https://www.marshall.co.uk/hyundai/used-cars/ for our stock listings.

I'm looking for a dealer to look after my Motability Scheme Sales & Service requirements

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Great news. Marshall Hyundai stores in Ashford, Canterbury, Gatwick, Gloucester, Maidstone and Worcester are all Motability Scheme accredited dealers. You can use your qualifying mobility allowance to lease a brand-new vehicle through the Scheme. Choose from some of the latest makes and models of cars and electric vehicles (EVs) to help give you the freedom to move your way. We also offer service, repair and MOT.

Discover Motability Scheme offers here > https://www.marshall.co.uk/hyundai/motability-offers/