20 July 2020 Update

IMPORTANT SALES, SERVICE & PARTS CUSTOMER NOTICE
FROM FRIDAY 24TH JULY IT WILL BE MANDATORY FOR CUSTOMERS/VISITORS TO WEAR A FACE COVERING UPON ENTERING A MARSHALL MOTOR GROUP BUSINESS.

Following the Government’s announcement on 10th July and subsequent updating of Government guidance on Friday 17th July, Marshall Motor Group are now able to confirm the following in relation to the wearing of face coverings.

Under the guidelines issued by the Government, car dealerships fall within the description of ‘Shops and Branches’ and therefore from Friday 24th July it is mandatory for customers/visitors to wear a face covering upon entering our businesses.

The wearing of a face covering for Sales, Aftersales and Parts customers attending the business by appointment is mandatory. Please ensure you have this in place prior to arrival as in the interest of our colleagues and customer safety those customers arriving at the site without a face covering may be turned away.

It is important to note that some of our customers may be exempt from wearing a face covering. The conditions under which this may apply are listed below;

• young children under the age of 11
• not being able to put on wear or remove a face covering because of a physical or mental illness or impairment, or disability
• if putting on, wearing or removing a face covering will cause them severe distress
• if they are travelling with or providing assistance to someone who relies on lip reading to communicate
• to avoid harm or injury, or the risk of harm or injury, to themselves or others
• to avoid injury, or to escape a risk of harm, and they do not have a face covering with them
• to eat or drink, but only if they need to
• to take medication
• if a police officer or other official requests they remove the face covering

In line with the guidance from the government which states; “Shops and supermarkets will be expected to encourage compliance with the law (as they would do more generally) and can refuse entry. If necessary, the police have the powers to enforce these measures, including through issuing a fine of £100 (halving to £50 if paid within 14 days)”.

For further information see > https://www.gov.uk/coronavirus 

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We look forward to seeing you soon as we return to a safe and happy new normal.

Best wishes

Daksh Gupta
Chief Executive Officer
Marshall Motor Holdings Plc

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