1 JUNE UPDATE
MARSHALL ARE BACK.
WE ARE DELIGHTED TO ANNOUNCE THAT OUR SALES & AFTERSALES OPERATIONS ARE NOW OPEN.
We are pleased to announce that all Marshall Sales & Aftersales operations will be reopening for all customers from today, Monday 1 June 2020.
Since 23 March, 62 of strategic aftersales hubs have remained open and providing vital aftersales support to the emergency services, commercial vehicle operators, vulnerable customers and key workers. In line with the most recent Government advice and guidance, we will be reopening all Marshall aftersales operations to provide a full suite of aftersales services to all customers, including Service, Repair, MOT & Parts operations, Trade Parts operations & Paint & Body Repair Centres.
AFTERSALES OPERATIONS - REOPENED FROM TUESDAY 26 MAY
Aftersales booking lines opened from Tuesday 26 May and we look forward to taking your calls and booking your vehicles in.
We will be operating a timed appointment system to minimise social contact and it is important you arrive at our service centres at the agreed time. We will continue to give booking priority to verified NHS staff and key workers.
Please note, in the short term in the interests of safety, we will be unable to offer a collection and delivery service.
Social Distancing
We will be taking extensive measures to ensure the health and wellbeing of our customers and colleagues at all our sites by implementing strict social distancing guidelines and other preventive measures in our facilities to ensure we can operate safely. All of our sites have made layout changes for 2 metres spacing, implemented clear signage and introduced enhanced front-of-house and back-of-house cleaning procedures and ‘no touch’ policy to ensure that social distancing rules are followed.
Protection
In addition to implementing the strict social distancing measures, we have ethically sourced and invested heavily in enhanced cleaning procedures, the supply of hand sanitiser stations, isopropyl alcohol-based sprays, gloves, facemasks and protective safety screens to ensure our sites are as safe as possible to receive visitors.
