ALL MARSHALL RETAILERS ARE NOW FULLY REOPEN.

SALES: OPEN. TEST DRIVE, ONLINE VEHICLE RESERVATIONS, “CLICK & COLLECT” AND HOME DELIVERY SERVICES AVAILABLE.
SERVICE, PARTS & BODYSHOP: OPEN.

In accordance with the latest Government guidance, I am delighted to announce that all Marshall Motor Group retailers across Sales, Service, Parts and Bodyshop departments are now FULLY REOPEN (effective Wednesday 2 December). As always, the safety and security of our customers, suppliers and colleagues are at the heart of our reopen plans.

SALES OPERATIONS: FULLY OPEN.
TEST DRIVE, “CLICK & COLLECT” AND HOME DELIVERY SERVICES AVAILABLE

Our sales teams will be on hand to assist you and handle all aspects of purchasing a new or used car, motorcycle or commercial vehicle. In addition to being able to welcome you back into our showrooms and offer test drives, we can provide Zoom/Teams/Video calls and telephone appointments, value your part exchange and organise finance from the comfort of your home/our showroom.

We continue to offer online vehicle reservations, a “Click & Collect” service with a contactless and hygienic handover process and home delivery options are also available on request.

To see our Sales video on how we protect our customers >

AFTERSALES OPERATIONS (SERVICE, PARTS & BODYSHOP): FULLY OPEN

Our contactless handover, vehicle sanitisation, personal and vehicle protective equipment, timed appointments and social distancing measures, ensure we continue to operate in accordance with COVID-19-secure guidelines.

To see our aftersales video on how we protect our customers >

We will continue to offer timed appointments to minimise social contact and it is important you arrive at our service centres at the agreed time. We will continue to give booking priority to verified NHS staff and key workers.


FACE COVERINGS

The wearing of a face covering for Sales, Aftersales and Parts customers attending the business by appointment is mandatory (as well as our colleagues). Please ensure you have this in place prior to arrival as in the interest of our colleagues and customer safety those customers arriving at the site without a face covering may be turned away. For more details and exemptions see https://www.gov.uk/coronavirus

Finally, and most importantly, look after yourselves and your loved ones at this time. We look forward to seeing you soon and wish you and your families a healthy and prosperous festive season.

Best wishes

Daksh Gupta
Chief Executive
Marshall Motor Holdings plc

Stay safe. Stay positive. Stay Marshall.