18 May 2020 Update

During the lockdown 62 of our strategic aftersales hubs remained open providing vital aftersales support to the emergency services, commercial vehicle operators, vulnerable customers and key workers. In line with the most recent Government advice and guidance, all Marshall aftersales operation are NOW OPEN to provide a full suite of aftersales services to all customers, including Service, Repair, MOT & Parts operations, Trade Parts operations & Paint & Body Repair Centres.

AFTERSALES OPERATIONS - SALES, SERVICE & PARTS - NOW OPEN.

All of our workshops - for Service, MOT, Repair & Maintenance are now open - and our booking lines are open and we look forward to taking your calls and booking your vehicles in.

We will be operating a timed appointment system to minimise social contact and it is important you arrive at our service centres at the agreed time. We will continue to give booking priority to verified NHS staff and key workers.

Please note, in the short term in the interests of safety, we will be unable to offer a collection and delivery service.


Social Distancing

We have taken extensive measures to ensure the health and wellbeing of our customers and colleagues at all our sites by implementing strict social distancing guidelines and other preventive measures in our facilities to ensure we can operate safely. All of our sites have made layout changes for 2 metres spacing, implemented clear signage and introduced enhanced front-of-house and back-of-house cleaning procedures and ‘no touch’ policy to ensure that social distancing rules are followed.​

Protection

In addition to implementing the strict social distancing measures, we have ethically sourced and invested heavily in enhanced cleaning procedures, the supply of hand sanitiser stations, isopropyl alcohol-based sprays, gloves, facemasks and protective safety screens to ensure our sites are as safe as possible to receive visitors.

Your vehicle

All vehicles will be subject to cleaning procedures and protection before we handle it and before it is returned to you. This will include external touch areas, door handles, seats, steering wheel, gear lever, handbrake etc.



We look forward to seeing you soon as we return to a safe and happy new normal.

Best wishes

Daksh Gupta
Chief Executive Officer
Marshall Motor Holdings Plc