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Our Approved Used car programme is designed to give you the same exceptional level of experience as a new car customer, giving you complete confidence and peace of mind.
Our used car benefits There are an array of great benefits to buying an Approved Used car from Volkswagen.
All Approved Used cars come with at least a 2 years' Volkswagen Warranty¹.
For full details of what our Used Car Warranty covers, please download below.
All our Approved Used cars come with a minimum 2 years' Volkswagen Roadside Assistance¹.
This includes breakdown and recovery services all year-round, at home or on the roadside, in the UK and Europe, with no limit on call outs.
All Approved Used cars come with up to 2 years' MOT Cover where applicable¹. MOT Cover is an insurance policy offering up to £750 towards the cost of repairs to your vehicle if your Volkswagen fails its next MOT test. You will need to pay the first £10 towards any claim (the excess)
For full details of what our MOT Cover is, please download below.
Our skilled, Volkswagen trained technicians carry out a thorough workshop and test drive inspection of every used car before it can become an Approved Used car.
Any faults identified are fixed using Volkswagen Genuine Parts™. Only then can a used car become part of the Approved Used car programme.
This certificate details your car’s entire Approved Used retailer network history, for example, routine servicing work. It also verifies the cars identity and status of the warranty.
You can be sure of your car's history. We check the vehicle identity and match it with the DVLA registration. We also verify that there are no outstanding finance arrangements on the car, and that the mileage is correct.
30 day/1,000 mile 'no quibble' exchange policy.
If for any reason, you want to change the car - maybe you have second thoughts, or it doesn't fit in your garage you may be able to exchange it for another of the same price (or higher, with you paying the difference), as long as the vehicle is returned in the same condition as when it was collected and the retailer you bought your car from has an available vehicle in their stock.
For full details of the no quibble exchange please download a copy of the exchange agreement.
We want you to start enjoying your new car from day one, which is why every used Volkswagen, purchased from a Volkswagen Retailer, comes with five days’ complimentary insurance. This comprehensive cover guarantees that your vehicle will be repaired in a Volkswagen Approved Repairer using Volkswagen Genuine Parts3. Subject to eligibility. Five day drive away insurance cannot be used in conjunction with any other insurance offer.
We will also provide you withan annual quote, with no additional questions asked, so you can continue to enjoy all the benefits Volkswagen Car Insurance offers.
³ Excludes windscreen claims. Volkswagen Car Insurance is underwritten by U K Insurance Limited.
All our electric vehicles including our exciting ID. range are part of our Approved Used Car Programme and our expert retailer staff are available to give you all the help you need when purchasing your next car.
Terms & Conditions
2. Warranty valid for vehicles up to 100,000 miles at point of activation. MOT cover is up to 2 years and is underwritten by Bspoke Underwriting Ltd on behalf of Watford Insurance Company Europe Limited and administered by Lawshield UK Limited.
3. At the end of the agreement there are three options: i) pay the optional final payment and own the vehicle; ii) return the vehicle: subject to excess mileage and fair wear and tear, charges may apply; or iii) replace: part exchange the vehicle. With Solutions Personal Contract Plan. Excludes ID. Buzz. £400 deposit contribution on vehicles up to 0 - 12 months old or £250 deposit contribution on vehicles up to 36 months old. 18s+. Subject to status & availability. T&Cs apply. From participating Retailers. Indemnities may be required. Subject to changes in vehicle or equipment prices. Not available in conjunction with any other finance offer. Offer subject to change or removal at any time. Accurate at publication date 03/2024. Freepost Volkswagen Financial Services. ^Service Plan covers two years servicing limited to: 1 x Service, 1 x Pollen Filter, 1 x Brake Fluid change for Electric Vehicles; 1 x Oil & Inspection Service, 1 x Oil & Inspection Service with Supplementary Scope, 1 x Pollen Filter for all Petrol, Diesel and eHybrid vehicles. Excludes ID Buzz.
For fuel consumption and CO2 information for vehicles, view values in the configurator.
Marshall Motor Group Limited
Registered in England No. 295579. Registered office: c/o Marshall Volkswagen Milton Keynes, Greyfriars Court, Milton Keynes, Buckinghamshire, MK10 0BN. Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority.
Arranging finance
Marshall Motor Group Limited is a credit-broker not a lender. We may receive a finance commission from the lender for arranging finance for you. For further information on our commission arrangements please read our Finance Commission Disclosure Statementhttps://www.marshall.co.uk/fcds
Marshall Motor Group Limited is not independent as we have pre-arranged contractual relationships with our lenders. We can introduce you to a limited number of lenders and finance products to assist you with your vehicle purchase. We act as agent of the lender, both when making this introduction and in the transaction. Our main relationships include the brand finance provider, Santander Consumer (UK) plc and Evolution Funding Ltd. We do not conduct a market appraisal and we do not choose from a panel of lenders. We will only submit a finance application to a prospective lender with your consent and the information you provide to us must be accurate The lender will carry out an affordability assessment and a credit check before making an offer of finance to you. Each finance application will leave a footprint on your credit file. Finance is never guaranteed and is always subject to status and affordability. Terms and conditions apply. We will provide you with information but we do not offer financial advice as we are not financial advisers and we do not make recommendations on any financial product. We operate a non-advised sales process. Please read all terms and conditions and other documentation that we provide to you carefully in order to decide whether what is being offered is suitable and meets your needs. You must be a UK resident and over 18.
To understand how we use and process your data please see our Privacy Notice see www.marshall.co.uk/privacy-notice/
Fuel Consumption - Visit volkswagen.co.uk
Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 310503. Details of our permissions and trading names can be checked via the FCA register https://register.fca.org.uk/s/
All of the following companies are individually authorised and regulated by the Financial Conduct Authority with a Limited Permission for credit broking. Each company is a credit broker not a lender: Marshall North West Limited; Marshall of Ipswich Limited; Marshall of Peterborough Limited; Marshall of Scunthorpe Limited; and Silver Street Automotive Limited. All of the following companies are Appointed Representatives of Marshall Motor Group Limited for credit broking: Pentagon Limited; Ridgeway Garages (Newbury) Limited and S G Smith (Motors) Beckenham Limited.
We will receive a commission or other financial benefit from our lenders for arranging finance for you. For further information on our commission arrangements please see our Finance Commission Disclosure Statement
Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority to conduct insurance distribution as an ancillary insurance intermediary. All of the following companies are Appointed Representatives of Marshall Motor Group Limited for the purposes of insurance distribution: Marshall North West Limited; Marshall of Ipswich Limited; Marshall of Peterborough Limited; Marshall of Scunthorpe Limited; Pentagon Limited; Ridgeway Garages (Newbury) Limited; S G Smith (Motors) Beckenham Limited; and Silver Street Automotive Limited.
List of Companies for credit-broking and insurance distribution
More about our credit-broking services & our insurance distribution activities
Calls may be recorded for training, monitoring and quality purposes.
^4.3 average Google Reviews score across all Marshall stores – 01/01/2019>30/09/2024 – out of 49,819 independent reviews received. Individual store scores are available in the Contact Us sections.
