Volkswagen ID. Promise

Going electric is easy and we're confident you'll love it too. That's why we’re offering you 100 days to get comfortable and feel good driving your new ID. model. If it's not the right fit, you can bring it back.

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YourVolkswagen, our ID. Promise¹

How it works We're sure you'll love your new Volkswagen ID. model, however if it's not right for you, you can return your car between 80 to 100 days after your handover.

Once it's been returned, you'll receive a refund minus reasonable costs like damage, modification repairs, depreciation, Ohme wall box charges and finance deductions⁠¹.

Eligible models include:
- ID.3
- ID.4
- ID.5
- ID.7
- ID.7 Tourer

Frequently asked questions Am i eligible for the ID. Promise?
To be eligible for the ID. Promise offer, you must be a UK resident aged 18 years or above and have purchased one of the following ID. models through cash or finance, excluding Contract Hire: ID.3, ID.4, ID.5, ID.7 and ID.7 Tourer. Motability and Fleet customers are not eligible.

For what reason can I return my ID. Model?
You can return your ID. model for any reason, as long as you are between 80 and 100 days from your handover.

What if I want to part exchange my current car?
You can still part‑exchange your car as you would normally. If you decide to return your ID. model between 80 to 100 days after your handover, you will be refunded the amount equal to the valuation of your part‑exchange, but your old vehicle will not be returned.

How it works

We're sure you'll love your new Volkswagen ID. model, however if it's not right for you, you can return your car between 80 to 100 days after your handover.

Once it's been returned, you'll receive a refund minus reasonable costs like damage, modification repairs, depreciation, Ohme wall box charges and finance deductions⁠¹.

Eligible models include:
- ID.3
- ID.4
- ID.5
- ID.7
- ID.7 Tourer

Frequently asked questions

Am i eligible for the ID. Promise?
To be eligible for the ID. Promise offer, you must be a UK resident aged 18 years or above and have purchased one of the following ID. models through cash or finance, excluding Contract Hire: ID.3, ID.4, ID.5, ID.7 and ID.7 Tourer. Motability and Fleet customers are not eligible.

For what reason can I return my ID. Model?
You can return your ID. model for any reason, as long as you are between 80 and 100 days from your handover.

What if I want to part exchange my current car?
You can still part‑exchange your car as you would normally. If you decide to return your ID. model between 80 to 100 days after your handover, you will be refunded the amount equal to the valuation of your part‑exchange, but your old vehicle will not be returned.

Volkswagen ID. Promise Contact your nearest Marshall Volkswagen store to discuss more.

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PERSONAL FINANCE Latest Volkswagen Offers View All

ID.3 Offer

PCP offer

£339.83 / £8,431.85Per Month / Customer Deposit
£2,250Deposit Contribution²
0%APR Representative¹

Exclusive Vehicle Discount

Ends 15 December 2025

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Schedule a test drive with us today and get behind the wheel. It’s the best way to know if it’s the perfect fit for you!

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We’re here to provide with the details to help you make an informed decision.

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Contacting you and keeping you informed

We would like to keep you updated on products and services from Marshall Motor Group and our represented brands. Your details may also be shared with financial services and insurance companies. Further details are available in our Privacy Notice (as detailed below).
Personal details provided by you, such as your address, e-mail address and vehicle data will be processed and used for marketing communications (sales and aftersales) and will not be shared for marketing purposes beyond this. To make this possible, methods of data analysis are used (profiling) to ensure you receive customised marketing messages (such as special offers, service reminders etc).

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Privacy Notice

How we use your personal information in Marshall Motor Group

Marshall Motor Group Limited takes your privacy seriously. We will only use your personal information to provide the products and services you have requested from us. We may need to share your details with third parties in order to provide our services to you. Our full Privacy Notice is published on our website https://www.marshall.co.uk/privacy-notice/ and is also available on request.

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Terms & Conditions

1. Full T&Cs apply. Offer valid 3 Nov 2025–31 Mar 2026 (unless extended) on new VWPC ID. models (excl. ID. Buzz) ordered after 3 Nov 2025. Used, ex-demo, motability, and fleet vehicles not eligible. UK residents 18+ only. Applies to cash & finance customers (excl. contract hire). Notify retailer & return ID. Vehicle 80–100 days after delivery for refund (minus damage, modification repairs, 3% depreciation, Ohme EV charges and finance deductions). Part exchanges refunded, not returned. Customers may participate once. Your statutory rights are not affected.

Registered Office c/o Marshall Volkswagen Milton Keynes, Greyfriars Court, Milton Keynes, Buckinghamshire, MK10 0BN.

Registered in England Number 00295579 | VAT Reg. No: 213209019

Marshall Motor Group Limited is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 310503. Details of our permissions and trading names can be checked via the FCA register https://register.fca.org.uk/s/
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