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We Connect Activation guides

Get mobile online services in your Volkswagen.

Here you can find out what you need to do to use We Connect.


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Find the right guide to your vehicle

Straight from your car or using your smartphone: bring We Connect into your Volkswagen. Select your Volkswagen model and follow one of the two text guides to activate mobile online services straight from your vehicle or using the app.

Want to find out if your vehicle model comes with We Connect or Car‑Net? Try our compatibility check here.

ID. family

The following instructions guide you step by step through the We Connect Start activation process.

Activating We Connect Start in your ID.

Golf  and model versions

The following instructions guide you step by step through the We Connect activation process. Choose one of the two sets of instructions if you wish to activate the mobile online services in the vehicle or with the We Connect app and your vehicle keys.

Activating We Connect services in your vehicle

Activating We Connect services with the We Connect app

More We connect-ready models

Are you driving a Polo, T‑Cross, T‑Roc, Touran, Tiguan, Passat or Arteon model version? The following instructions guide you step by step through the We Connect activation process. Choose one of the two sets of instructions if you wish to activate the mobile online services in the vehicle or with the We Connect app.

Activating We Connect in your vehicle

Activating We Connect services with the We Connect app





Terms & Conditions

All prices listed are Manufacturer’s ‘On the road’ Recommended Retail Price (includes VAT, VED, Delivery to retailer, number plates and first registration fee). Volkswagen may change RRPs at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any RRP displaying correctly on our materials. The vehicle specification shown on the website may vary as Volkswagen UK review the model range line up throughout the year. Please ensure that you clarify the exact vehicle specification and prices with your Volkswagen Retailer at point of order. 

For fuel consumption and CO2 information for vehicles, view values in the price list or the configurator.





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